With news of another cyber attack in the headlines every other week, it’s hardly surprising that businesses of all sizes and industries are growing more and more concerned. 68 percent of organizations believe that they are “very vulnerable” or “extremely vulnerable” to a data breach.
What Are Managed Services? Managed services are the IT operations, functions, and processes that an organization chooses to outsource to a third-party external managed services provider (MSP). The organization signs a contract with the MSP known as the service level agreement (SLA) that outlines the MSP’s roles and responsibilities when monitoring and managing your IT services.
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Many times, when looking for a managed service provider (MSP), price is the main issue that floats to top of mind. Unfortunately, you likely don’t have an unlimited pot of money to work with and this can cause you to lose track of why you’re looking for an MSP in the first place. While cost is a factor, it’s important not to overlook the fact that you’re looking for a trusted partner that can help move your organization forward by transforming your IT department from an operating drain into a critical business asset.