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Information technology blog, cybersecurity blog

Kelser Blog

The Kelser Blog covers technology and business topics such as Cybersecurity, Business Continuity, Disaster Recovery, Networking and Wireless, Managed Services, and more.

George W. Kudelchuk III

George’s primary passion is working hand-in-hand with his clients to define and deploy the solutions that best fit their unique circumstances.

Blog Feature

Managed Services | IT Lifecycle Management

By: George W. Kudelchuk III
January 9th, 2019

Software used to be such an adventure. Your company would buy a new program and then essentially be on your own to install it and learn how to use it. It might work out great, or it might be a frustrating fiasco. You bought it—it’s your problem now. Wisely, software companies have largely switched to a software-as-a-service model in which customers pay a recurring fee for use of software that is maintained and supported with customer service. Hardware is undergoing a similar transition with desktop-as-a-service, also known as device-as-a-service, or DaaS. Desktop-as-a-service shifts technology hardware from a capital expense to an operating cost. Rather than buying new computers and other technology in one large, up-front expense and then burdening your IT department with the massive task of setting them all up and maintaining them, a technology partner or managed service provider (MSP) will manage the assets for the entire lifespan.